Barber/Nail Lounge Service Policy

Effective Date: February 2025

By booking an appointment with J&A Lounge, you acknowledge and agree to the following terms and conditions:

1. Service Requests & Liability

   • We strive to provide the best possible service based on your requests and preferences.

   • Once you have communicated your desired style, length, shape, or design, we will proceed with the service accordingly.

   • We are not liable for any dissatisfaction, personal preference changes, or undesired outcomes after the service has been performed as per your initial request.

2. Consultations & Confirmations

   • Prior to starting any service, we will confirm your request to ensure clarity.

   • If you wish to make any modifications, please inform us before the service begins.

3. No Refunds or Redo Policy

   • Due to the nature of our services, we do not offer refunds once the service has been completed.

   • If an adjustment is needed, you may request a minor correction at the discretion of the service provider.

4. Health & Safety

   • Please inform us of any allergies or sensitivities before your appointment.

   • We follow strict hygiene protocols to ensure a clean and safe environment.

5. Booking & Agreement

   • By booking an appointment, you agree to these terms and conditions and acknowledge that J&A Lounge is not responsible for any dissatisfaction once the service has been completed according to your request.

For any concerns or further inquiries, please contact us at: jalounge.keizer@gmail.com